Jaunita Flessas, Esq.
Instructional Designer & L&D Leader · IAAP Course Author · PMP
Melbourne, AU (US citizen, full AU working rights) · jaunitaflessas@gmail.com· +61 457 037 690· +1 253 271 2167 · empoweraccessibility.com · linkedin.com/in/jaunitaflessas
L&D leader who designs enterprise training programs end to end: six role-based learning pathways organising 60+ courses, 2,000+ employees trained live (sessions up to 900 people), and communications campaigns reaching 17,000 a year. Author of many of the IAAP’s self-paced courses. Five communications awards.
Experience
Training Author · IAAP · 2023–present
- Wrote self-paced courses including Accessible Design, Accessible Development, Accessibility Tester and Digital Accessibility.
Head of Technical Accessibility · Navy Federal Credit Union · 2020–2025
- Designed six role-based learning pathways organising 60+ courses and webinars for designers, developers, content creators and leadership.
- Personally facilitated regular live training — 2,000+ employees, up to 900 per session — alongside awareness events reaching 17,000 a year.
- Built the 55-volunteer champions program that embedded learning across departments.
Project Manager / Trainer · IRIS Software · 2025–present
- Deliver software training to clients and end users; onboard clients through SIS implementations.
Senior Instructional Systems Designer · ERPi · 2019–2020
- Developed VHA training supporting the MISSION Act; led Section 508/WCAG QA for federal course content.
Content Writer → Senior Content Writer · NAVEX Global · 2015–2018
- Created compliance eLearning on discrimination, accommodations, harassment and wage law; five awards across five Fortune 500 codes of conduct (General Motors, Ulta Beauty).
Toolkit
- LMS platforms & CMS products
- Adobe Creative Cloud & XD
- Balsamiq · Visio
- HTML/CSS/ARIA — accessible courseware by default
- AI-assisted content workflows
Teaching topics
- Accessible development, design & documents
- Accessibility metrics & procurement
- AI as an accessibility co-pilot
- Compliance & ethics training
Certifications
- PMP · SAFe Agilist
- IAAP CPWA · ADS · APX
- DHS Trusted Tester v5
Education
- JD — UDC David A. Clarke School of Law
- BA — University of Washington
- Fluent French (B2 certified) · conversational Spanish